"Like other businesses, airlines have a lot of discretion in how they respond to problems. While you do have certain rights as a passenger, your demands for compensation will probably be subject to negotiation and the kind of action you get often depends in large part on the way you go about complaining." -U.S. Department of Transportation
[Newsmax.com] Southwest Airlines has sent $5,000 checks and $1,000 travel vouchers to passengers on Flight 1380 that was forced to make an emergency landing after an engine exploded in midair Tuesday, killing one person, CNN reported. (Image: Passengers on board Flight 1380/ Screengrab/original: Marty Martinez-Facebook/via Boston.com)
Jennifer Riordan, a bank executive from Albuquerque, New Mexico, was killed when the engine exploded...
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